Slow response times on main platform

Incident Report for OpenWater

Resolved

This incident has been resolved.
Posted May 02, 2019 - 18:28 EDT

Update

We are continuing to monitor for any further issues.
Posted May 02, 2019 - 17:19 EDT

Monitoring

Some of Azure's services are starting to come back. We are routing traffic through one of the servers that has come back online. Services are currently operating however we continue to monitor the situation and additional downtime may occur.
Posted May 02, 2019 - 17:11 EDT

Identified

Azure is updating their status page: https://azure.microsoft.com/en-us/status/
Posted May 02, 2019 - 16:22 EDT

Update

Our upstream provider, Microsoft Azure, is having an internal network issue. We are working closely with them to resolve the issue. Server response times may vary.
Posted May 02, 2019 - 16:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2019 - 15:51 EDT

Investigating

We are currently investigating this issue.
Posted May 02, 2019 - 15:47 EDT
This incident affected: General Platform.