System outage

Incident Report for OpenWater

Resolved

This incident has been resolved.

Posted Feb 23, 2022 - 21:42 EST

Monitoring

Customers on database pool #6 were impacted. This pool has come back online and service restored for these customers. We are monitoring.

Posted Feb 23, 2022 - 21:34 EST

Investigating

We are currently investigating an outage impacting multiple customers.

Posted Feb 23, 2022 - 21:19 EST

This incident affected: General Platform, Pdf Generation, File Uploads, and Reports.